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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Jeremiah Boyd

November 6, 2023

1  out of  5 rating by Jeremiah Boyd
"Brad is the kinda guy who sends his secretary to do his job for him, THEN when things don't work out has the audacity to send a form letter asking for my business back. Had been with state farm for almost 40 years will NOT be going back"

Bill Smith

June 21, 2023

1  out of  5 rating by Bill Smith
"They never answer the phone!!!!!!!!!!!!"

chell noff

June 10, 2023

5  out of  5 rating by chell noff
"I've dealt with them for years. Great service Great people. Never had any problems with them. I recommend this office only to my friends and family."

Tonia Reynolds

May 16, 2023

5  out of  5 rating by Tonia Reynolds
"Kim was amazing. Very friendly and knowledgeable. A+ customer service"

T-Rex Mining

March 23, 2023

5  out of  5 rating by T-Rex Mining
"Awesome agent for state farm"

Michael Smith

March 6, 2023

5  out of  5 rating by Michael Smith
"Awesome staff perfect deals it love it"

Lillie B

November 18, 2022

5  out of  5 rating by Lillie B
"If you need an insurance agent, this is the one... Trust me."

Mark Marschall

March 4, 2022

5  out of  5 rating by Mark Marschall
"This is a great place, staff were very friendly and helpful with all my questions. They are saving me money so i will be going back to change my insurance with this company soon. Thank you!"

Gerry A VanHorn

February 17, 2022

5  out of  5 rating by Gerry A VanHorn
"Even on the phone everyone that I spoke to was friendly and courteous I look forward to doing business with them in the near future"

Lydia Sharp

February 14, 2022

5  out of  5 rating by Lydia Sharp
"Only had to deal with him on the phone, but that was extremely nice and it went well also."

Rebecca Speare

May 4, 2021

5  out of  5 rating by Rebecca Speare
"So fast"

adoff maweenie

January 24, 2021

5  out of  5 rating by adoff maweenie
"Friendly staff great rates!!!!!! Best in town Best around👍👍👍👍👍👍"

Samantha Wiktorski

December 4, 2020

5  out of  5 rating by Samantha Wiktorski
"Very nice and polite"

Kid Rock 1111

October 13, 2020

2  out of  5 rating by Kid Rock 1111
"Had nothing but problems communicating with the people at State Farm I was literally driving around with no insurance on my vehicles and had no idea Make sure you repeat yourself 2 or 3 times so they can get on the same page as you Now I can't drive my hot rod anymore this year Because I would have to deal with the Secretary of State good luck with that because of their lack of communication"

Paul Connor

September 8, 2020

5  out of  5 rating by Paul Connor
"Fantastic people The best prices"

David Franco

September 4, 2020

5  out of  5 rating by David Franco
"Brad became our new agent recently. We are very pleased with our decision. He has a friendly inviting office. Brad helped us with our concerns and questions in a way way that was easy to understand. Highly recommend Brad Stephenson for you insurance needs."

Mike abbott

July 1, 2020

4  out of  5 rating by Mike abbott
"very friendly"

john myers

June 5, 2020

5  out of  5 rating by john myers
"Very friendly,fast service,great prices."

Tammy Lyons

March 2, 2020

5  out of  5 rating by Tammy Lyons
"I had posted a bad review on here by accident. Brad and Kim you really are the best. I tell everyone about you. I must have hit the button's by pocket dialing there was a bunch of jibberish on there sorry for any confusion."

John Johnson

February 21, 2020

5  out of  5 rating by John Johnson
"When dealing with them they treat you like family. Rates were better they will go outta of there way if your having problems with a claim."

Sharon Compton

September 10, 2019

5  out of  5 rating by Sharon Compton
"Great place. Always helpful"

Joy Bagnall

May 26, 2019

5  out of  5 rating by Joy Bagnall
"I’ve been dealing with this agency and the office manager, Brittany Milliard for several years and have received excellent service and advice. Their professional expertise is so helpful to make difficult insurance decisions. They’re always ready and willing to help with all insurance needs!"

David Bagnall

May 25, 2019

5  out of  5 rating by David Bagnall
"Brad leads a great ship and we couldn’t be happier! Brittany, his office manager, is a outstanding source of information. The entire staff is friendly, courteous and wonderful to help with all insurance needs. I would highly recommend checking with them if you have an insurance question!"

Cheryl McIntyre

May 25, 2019

5  out of  5 rating by Cheryl McIntyre
"I am so happy to have my home and auto bundled with Brad Stephens’s State Farm Agency in Flat Rock. Whenever I call with a question concerning my insurance I am so impressed by the knowledge and courtesy of all of the State Farm Reps I speak with. I especially enjoy speaking with Brittany. Her depth of knowledge about the insurance industry is quite remarkable . Thanks Brad and everyone for making my experience with your agency so pleasant!"

Debbie Haines

May 24, 2019

5  out of  5 rating by Debbie Haines
"Great customer service! I am a longtime customer and I love that I can always rely on their knowledge and expertise to suggest the best solutions for my insurance needs."